Privacy policy

 Security

Skinandthreads.com uses security measures in order to protect from the loss, misuse and alteration of information under our control. All orders are
transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.
Should you forget your password, we will email you a new temporary password. Because sending information by email is insecure, we do not send your
existing password. This is the best way to protect your personal information.

 Privacy

This privacy statement and policy applies to the online electronic commerce services of Skin Australia Pty Ltd (t/a Skin and Threads) First Floor, 1104-1106 High Street, Armadale VIC 3143 Skin Australia Pty Ltd has created this privacy policy for your information and protection.

If you wish to contact Skin Australia Pty Ltd with a question or comment regarding this policy, email customercare@skinandthreads.com or telephone +61 3 9576 1000. In the event that you have a complaint or a dispute with regard to this policy, please read below for detailed information on who to contact and how.

Skinandthreads.com is committed to protecting your privacy. We believe that electronic security and customer privacy is necessary and therefore only use the personal information you provide to create a more personalised experience for you, as outlined below.

 Information

We gather the information you provide during registration is used only to provide you personalised services. Account information that you supply will only  be used to process requested transactions or to contact you regarding a particular transaction. Skinandthreads.com may use purchasing information to generate aggregate reports to help determine how to improve our customers' experience. This data is anonymous and for internal purposes only. andthreads.com will not disclose customer information to any outside organisations without prior consent of the customer, but may disclose user information to government and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process.

The following may have access to the information collected on this site: Ourselves and our agents acting on our behalf who are contractually bound  to keep individual and identifying information confidential. Delivery services may only use supplied information for completing your delivery.

We may also use your contact information to contact you about new products, features or special promotions. If you wish not to receive such communications, you may remove yourself from our list by logging into your account, and then clicking on 'modify profile'. On this page, you can choose to opt-in or opt-out of the email mailing list. You may also remove yourself from the mailing list by clicking on the unsubscribe link that is present in all promotional emails that we send to our customers.

Skinandthreads.com also collects simple user information by using data-tracking software to track what areas of the site are visited most frequently. This gives us valuable information about those items in which our customers are most interested so we can try to provide a better shopping experience.

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